We have stayed here multiple times prior and have no complaints on that. This time the hotel rugs were very dirty, the deadbolt mechanism on our door was broken, the pool was closed for maintenance and no option for discount was available. They did however give us free continental breakfast which apparently was not included in our reservation for some reason. Would perhaps choose a different hotel next time through town. Staff mentioned a hockey tournament in town ending the day we checked in and teams making a mess of the place. Understandable but a discount for reduced cleanliness and amenities would have been appreciated.
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